100% reliable and deterministic

Our bots don't make mistakes. Anything in their vocabulary, they handle perfectly, every time, with deterministic code. Anything else, they smoothly escalate to human support. Learn how.


This approach builds user trust and is a perfect fit for domains where mistakes are costly or carry legal risk.

what's a good apple pie recipe?

No matching results

Talk to a human

For help with something more complex

Order status

Check where your order is and see tracking info

Return an item

Return an item from a recent order

What would you like to do?

Order status

Check where your order is and when it will arrive

Update shipping address

Change the delivery address for a recent order

Return an item

Return an item from a recent order

Talk to a human

For help with something more complex

Instant feedback as you type

No more "thinking" pauses

Our lightweight LLM-free method of natural language parsing runs instantly on every keystroke. The experience is much better. No more writing a full sentence out and the bot "thinking" for 10 seconds. Instead, users get options to pick from as soon as they start typing. Learn more.

Solve user problems in context

Most chatbots can't do anything, they only provide (possibly hallucinated) instructions for how to accomplish tasks elsewhere. Our support bots help users directly in conversation, with a beautiful UI.

I need to change the address for my order
To change your address, go to Account > Orders > Latest, then select your order. In the lower left there's a link button labeled, "edit". This brings you to a screen where you can edit your shipping address.
I need to change the address for my order
Select a recent order

#1847

Not shipped
Organic Cotton T-Shirt(Navy)
Select an address

Margaret H.

Default
+1 (617) 123-1234
1 Software Engineering Rd, Cambridge, MA 02139

Private and secure

Your data is protected

Our bots don't rely on LLMs, are immune to prompt injection attacks, and don't ship data off to a third-party LLM provider. They can also be installed and run on-premise, so no customer data is shipped to us or any external provider.

Multi-party workflows

For complex business processes

Bot flows can involve multiple participants, and can be long-running, playing out over hours, days, or weeks, allowing for more complex business processes. Ex: "get sign off from Alice, then Bob, then wait 3 days before transmitting to Fred."

Customized for your business

We'll build your fully custom support bot fast, often in a week or less, matching your styling and branding and including whatever vocabulary of actions you want.